Ombudsman Toronto

Posted in City Wide




Do you believe you have been treated unfairly in your dealings with the City? Unsatisfied with how City staff handled your problem? Ombudsman Toronto listens to and investigates complaints about unfairness in delivery of City of Toronto services, after efforts to resolve the issue have failed.

The office’s services are confidential, free and for everyone. 

For more information on how to make a complaint, visit or call 416-392-7062.